Refund Policy

At UprightEase, your satisfaction is our priority. If you need to return a product, please see our return policy below:

Return Eligibility:

• Items must be unused and in the same condition as when you received them, with all original packaging.
• Returns must be requested within 30 days of purchase.

How to Return:

• To start a return, contact our customer support with your order details and reason for return.
• Once your return is approved, we will give you instructions on how to send the item back.

Return Shipping:

• Customers are responsible for return shipping costs unless the return is due to a defect or an error on our part.

Refund Process:

• After we receive and inspect your return, we’ll let you know if your refund is approved.
• If approved, your refund will be processed and credited back to your original payment method within a few days.

Damaged or Defective Items:

• If you receive a damaged or defective item, contact us immediately. We will arrange for a replacement or refund.

Exchanges:

• We do not offer direct exchanges. If you need a different item, return the original for a refund and place a new order.

Questions?

If you have any questions about our return and refund policy, please contact us at info@uprightease.net.

Thank you for choosing UprightEase!